General Manager, Belfast

Kennedy Recruitment is proud to partner with an exciting new hotel development in Belfast, set to open in early 2025, to support the recruitment of their senior leadership team. We are recruiting for a General Manager, this role offers an excellent chance to oversee and lead operations in a fast-paced, customer-focused environment. The position offers a competitive salary, alongside excellent benefits. Perfect for a Senior Hospitality professional looking for a new challenge!

Your Duties:

• Deliver hotel revenue and profit growth by maximising sales opportunities across the property.
• Oversee hotel operations to ensure smooth, safe, and high-standard service delivery in all areas.
• Maintain a visible presence throughout the property and build strong relationships with customers, VIPs, and key accounts.
• Actively participate in the preparation of budgets, setting departmental goals, and monitoring performance.
• Ensure efficient staff management, including cost control and accurate forecasting.
• Oversee service standards, driving a culture of excellence and commercial awareness.
• Coordinate departmental improvement plans and celebrate successes.
• Ensure compliance with health and safety regulations, GDPR, and all company policies.
• Monitor customer feedback, resolving complaints and using insights for ongoing service improvements…